Accessibility

Car Parking and Arrival

  • Accessible parking is available in our main Visitor Car Park with bays clearly signposted.
  • Visitors with restricted mobility may be taken to and from the main entrance via our accessible visitor shuttle service.

Main Entrance to House, Reception and Ticketing Area

  • The main house entrance and ticket area is situated on the ground floor, which is accessed via four steps. The welcome desk has a lowered section to make it more accessible.
  • There is an access ramp to the right of the main entrance. Visitors requiring the ramp should inform the Bookings Team on 01226 351161 ahead of their visit.
  • The first floor is currently accessed via two flights of stairs. Visitors with restricted mobility should contact the Bookings Team for individual advice on 01226 351161.

The Garden

  • Our garden is accessible via the main gravel paths for wheelchair or electric scooter users.
  • You will be taken to the accessible entrance by a member of our team, so please ensure you call ahead of your visit on 01226 351161 so we can help you plan your day.

Catering

  • Our Tea Room is located on the ground floor of the house and is fully accessible.

Gift Shop

  • Our Gift Shop is located on the ground floor of the house, opposite the Tea Room and is fully accessible.

Toilets

  • One accessible toilet can be found on the ground floor of the house through the Tea Room.
  • There are also two accessible toilets in the gardens, one in the main area and one near the Camellia House.

Carers

  • Carers go free when accompanying a disabled visitor. Simply show your carers’ ID card upon arrival.